Job Description
Become an integral part of Helical Pile Solutions as an IT Support Specialist based in Nisku, AB, focusing on deliverable technical support and end-user assistance across various devices. This role prioritizes problem-solving and user-centered support.
As an IT Support Specialist, you will play a critical role in managing IT requests and providing seamless technical help to users. Your initiative and communication skills will enhance operational success, while teamwork with Java IT colleagues supports ongoing improvements to our service desk.
Key Responsibilities:
• Assist end-users with IT service requests
• Diagnose technical issues with hardware and software
• Install, configure, and support software applications
• Setup and configure various mobile and desktop devices
• Ensure remote users receive effective troubleshooting
Requirements:
• At least 5 years in a technical support role
• Relevant post-sec...
As an IT Support Specialist, you will play a critical role in managing IT requests and providing seamless technical help to users. Your initiative and communication skills will enhance operational success, while teamwork with Java IT colleagues supports ongoing improvements to our service desk.
Key Responsibilities:
• Assist end-users with IT service requests
• Diagnose technical issues with hardware and software
• Install, configure, and support software applications
• Setup and configure various mobile and desktop devices
• Ensure remote users receive effective troubleshooting
Requirements:
• At least 5 years in a technical support role
• Relevant post-sec...
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