Job Description


Overview

We are seeking a skilled IT Support Specialist to maintain daily IT operations, resolve system issues, and support infrastructure in coordination with vendors.

Core Responsibilities

Infrastructure & Network

  • Monitor and support network and infrastructure stability.
  • Coordinate with Lanworks on firewall and server issues.
  • Escalate complex incidents as needed.

Server & Systems

  • Support Domain Controller administration.
  • Maintain File Server, Database Server, and Remote Desktop systems.
  • Perform routine system monitoring and maintenance.

Microsoft 365 & Collaboration

  • Manage Microsoft 365 users, licenses, and SharePoint access.
  • Coordinate licensing requests with IT Weapons Inc.

Applications & Internal Systems

  • Provide daily support for MedaPlus and Bos+.
  • Troubleshoot C# and legacy Visual FoxPro components....

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