Job Description

Location

RHEINMUNSTER AIRPARK - FKBT01, HALIFAX AV, B240/ ANKUNFTSBEREICH, RHEINMUNSTER AIRPARK,77836,Germany

Type

Dispatch / Part time

Hours

(10-20) Hours Per week.

Skills

BCIC SWISS GmBH | Best Connect International Company is looking for dispatch IT Support Specialist in Germany.

Responsibilities

  • Provide first/second level contact and problem resolution for customer issues.
  • Work with third-party Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
  • Should have basic knowledge of Mac operating system to support Apple pc users.
  • Install, upgrade, support and...

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