Job Description
Join the Waterloo Region District School Board as an IT Support Specialist, where you'll be the first point of contact for technical assistance. Provide high-quality support to enhance user experience for students and staff.
This essential role focuses on managing IT services and responding to user needs both during and outside regular hours. You will handle various technologies and tools while ensuring the optimal functioning of IT resources across the district, significantly impacting the educational environment for over 65,000 students.
Key Responsibilities:
• Provide first-level support across various platforms and methods
• Manage asset acquisition and lifecycle processes
• Recommend solutions based on technology trends
• Assist with IT project participation and quality assurance
• Utilize monitoring tools for dashboard insights
Requirements:
• Minimum of a two-year IT diploma
• Two years of relevant IT experience in an educational setting
• Strong...
This essential role focuses on managing IT services and responding to user needs both during and outside regular hours. You will handle various technologies and tools while ensuring the optimal functioning of IT resources across the district, significantly impacting the educational environment for over 65,000 students.
Key Responsibilities:
• Provide first-level support across various platforms and methods
• Manage asset acquisition and lifecycle processes
• Recommend solutions based on technology trends
• Assist with IT project participation and quality assurance
• Utilize monitoring tools for dashboard insights
Requirements:
• Minimum of a two-year IT diploma
• Two years of relevant IT experience in an educational setting
• Strong...
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