IT Support Specialist

To provide first level of help desk support to the issues reported by the business users.

Responsibilities

Technical Support

• Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.
• Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

Data Backup

• Takes daily backup for all systems to ensure business continuity.

Inventory Management

• Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.
• Procures the needed IT equipments in line with the organization procurement policy.

Transmed Purpose

• Acts as a role model by living Transmed Purpose on daily basis.

Qualifications

Ac...