Job Description

About the position:

We are looking for an experienced IT Support Specialist to provide first-line technical assistance and maintenance across our organization’s IT environment. You will act as the single point of contact for end users, ensuring fast, reliable, and high-quality support both remotely and in person. This role involves diagnosing, maintaining, and troubleshooting a wide range of hardware, software, and IT systems to ensure an optimal working environment for our global team.

Core responsibilities:

  • Provide on-site support in the Budapest office and remote assistance to colleagues worldwide, in both English and Hungarian
  • Deliver end-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems
  • Support collaboration platforms and promote effective use of tools such as Miro, Microsoft Teams, and SharePoint Online
  • Perform system administratio...
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