Job Description
Job Title: IT Support SpecialistJob Description
The IT Support Specialist is responsible for providing timely and efficient day-to-day support for workstations, peripherals, desktop computing, client applications, VOIP phone systems, A/V equipment, and data networking via computer, phone, and TEAMS. Communication and customer service are central components of this role, requiring well-developed interpersonal and communication skills, a customer service-oriented mindset, and the ability to maintain professional composure during stressful times.
Responsibilities
+ Provide support for workstations and peripheral devices.
+ Assist with desktop computing and client application issues.
+ Manage VOIP phone systems and A/V equipment.
+ Address data networking concerns via computer, phone, and TEAMS.
+ Communicate effectively with clients to resolve technical issues promptly.
Essential Skills
+ A+ knowledge
+ Proficie...
The IT Support Specialist is responsible for providing timely and efficient day-to-day support for workstations, peripherals, desktop computing, client applications, VOIP phone systems, A/V equipment, and data networking via computer, phone, and TEAMS. Communication and customer service are central components of this role, requiring well-developed interpersonal and communication skills, a customer service-oriented mindset, and the ability to maintain professional composure during stressful times.
Responsibilities
+ Provide support for workstations and peripheral devices.
+ Assist with desktop computing and client application issues.
+ Manage VOIP phone systems and A/V equipment.
+ Address data networking concerns via computer, phone, and TEAMS.
+ Communicate effectively with clients to resolve technical issues promptly.
Essential Skills
+ A+ knowledge
+ Proficie...
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