Job Description

Step into a pivotal role as an IT Support Specialist Advisor at Desjardins, where you will manage user support for IT applications. Your expertise will be key in strategic project management.

As a Senior IT Support Advisor, you will guide the planning and execution of complex IT projects, ensuring alignment with organizational objectives. Your background, with a minimum of six years of relevant experience, empowers you to address intricate issues and provide viable solutions. You will also play a critical advisory role among various stakeholders, representing your unit and Desjardins effectively.

Key Responsibilities:
• Lead essential development initiatives impacting the organization
• Advise clients on project planning and execution
• Create and revise policies and standards for IT practices
• Diagnose issues and present recommendations to decision-makers
• Represent Desjardins in negotiations with external partners

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