Job Description

We're working with a well-established and growing IT company that specialises in delivering comprehensive technology solutions to business clients. With a strong focus on innovation and customer satisfaction, they've built a reputation for exceptional IT support services and a collaborative, close-knit team culture.

They're now looking for an experienced and motivated IT Support Specialist to join their helpdesk team, covering 1st, 2nd, and 3rd line support, with the potential for field-based project work depending on location.

The Role

  • Providing 1st, 2nd and 3rd line technical support to business customers as part of a growing helpdesk team
  • Troubleshooting issues at a client and server level, including escalated and complex technical issues
  • Microsoft 365 administration including Azure AD, SharePoint, Exchange, and InTune
  • Other ad hoc duties as required, including some assistance with projects
  • Hybrid working - t...

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