IT Support

Job Summary

The IT Support Staff is responsible for providing day-to-day technical support to company employees. This role ensures that computers, internet connectivity, software, and systems are working efficiently to support business operations.

Key Responsibilities

• Perform laptop and computer check-ups, diagnostics, and troubleshooting
• Resolve internet and Wi-Fi connectivity issues
• Set up and manage Google Workspace email accounts
• Install, update, and configure software and applications
• Assist with new employee onboarding, including device and account setup
• Perform file backups and provide basic system support
• Provide general IT support and technical assistance to approximately 25 employees
• Respond promptly to IT-related concerns and requests

Qualifications

• Basic to intermediate knowledge of computer hardware and software
• Familiarity with Google Workspace (G...