Job Description


Robert Half are partnering with a well-established Australian organisation that is seeking an IT Support Officer to join its in-house technology team.

The Role:

In this role, you'll be the go-to person for day-to-day IT assistance, helping staff with hardware, software, and basic network issues to ensure everything runs efficiently. It's a great opportunity for someone with strong Level 1-2 support experience who enjoys troubleshooting, learning new skills, and working in a friendly, collaborative environment that encourages development and career progression.

Responsibilities:

  • Deliver first-line IT assistance across desktops, laptops, printers, mobiles, and business applications
  • Diagnose and resolve issues related to hardware, software, and network connectivity
  • Administer user accounts and access rights in Active Directory, Exchange, and Microsoft 365
  • Record and update tickets, notes, and documentation accurately i...

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