Job Description
About DECJUBA
DECJUBA is one of Australia and New Zealand’s most loved fashion retailers. With 160+ stores and a growing online presence, we’re known for creating effortless, fashion-forward pieces that help our customers feel amazing every day.
Behind the scenes, our Support Office Dream Team keeps everything moving - from product to people to technology. We’re fast-paced, collaborative and always evolving, and our IT team plays a critical role in powering our retail network and ensuring seamless experiences across every store.
About the Role
Reporting to the IT Operations Manager, the IT Support Officer is responsible for delivering high-quality Level 1 & 2 IT support across our Support Office and national retail network. You’ll be the first point of contact for IT requests, providing hands-on support across hardware, software, networks and retail systems, while escalating more complex issues where required.
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