IT Support Officer

Job Description

Our client is a prominent and expanding leader in the food and beverage industry, renowned for their commitment to quality and customer satisfaction across a diverse portfolio of popular restaurant brands. They foster a dynamic environment where technology plays a crucial role in ensuring operational excellence and a seamless customer experience. Joining their team means contributing to a company that values innovation and the proactive enhancement of their IT infrastructure to support continued growth and success in a fast‑paced market.

Responsibilities

• Deliver exceptional IT support to store and office users, addressing hardware, software, POS, and network issues with a strong service orientation.
• Proactively monitor and maintain endpoints, networks (antivirus, patches, system updates), and servers to ensure optimal performance and security.
• Lead the installation, configuration, and support of desktops, lapto...