Job Description
An IT support company in the East Midlands based in requires an IT Support Apprentice to join their talented team.
As an Apprentice, you will gain hands-on experience delivering technical support to clients. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills.
KEY DUTIES –
* Assist in the installation, configuration, and maintenance of desktops, laptops, tablets, printers, and networking equipment.
* Respond to support tickets and escalate complex issues to senior engineers when needed.
* Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems).
CANDIDATE REQUIREMENTS
* Communication skills
* Attention to detail
* Organisation skills
* Positive attitude
* Willingness to learn
* Team Player
* Hard-worki...
As an Apprentice, you will gain hands-on experience delivering technical support to clients. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills.
KEY DUTIES –
* Assist in the installation, configuration, and maintenance of desktops, laptops, tablets, printers, and networking equipment.
* Respond to support tickets and escalate complex issues to senior engineers when needed.
* Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems).
CANDIDATE REQUIREMENTS
* Communication skills
* Attention to detail
* Organisation skills
* Positive attitude
* Willingness to learn
* Team Player
* Hard-worki...
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