Job Description
• As an IT support coordinator, you will be responsible for the day-to-day support of all access
requests for IT systems, business systems, and application support.
• Strive to provide a high level of service and be independent, vigilant, energetic, responsible and
flexible.
• Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadlines.
• Should be keen to align towards ITIL methodologies.
• Reporting Service level management (SLM)and Queue/ticket management.
• Quality Checks and suggest process improvements.
• Collaboration with cross-functional teams.
• Hardware and software troubleshooting.
• Customer-focused mindset.
• Documentation and Knowledge Sharing.
Requirements
• Excellent communication and listening skills
• Ability to work under pressure.
• B.Tech, BE, MCA degree is a must-have.
• Excellent organizational and prioritization skills, attention to detail, and problem-solv...
requests for IT systems, business systems, and application support.
• Strive to provide a high level of service and be independent, vigilant, energetic, responsible and
flexible.
• Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadlines.
• Should be keen to align towards ITIL methodologies.
• Reporting Service level management (SLM)and Queue/ticket management.
• Quality Checks and suggest process improvements.
• Collaboration with cross-functional teams.
• Hardware and software troubleshooting.
• Customer-focused mindset.
• Documentation and Knowledge Sharing.
Requirements
• Excellent communication and listening skills
• Ability to work under pressure.
• B.Tech, BE, MCA degree is a must-have.
• Excellent organizational and prioritization skills, attention to detail, and problem-solv...
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