Job Description
Description
We are seeking a highly motivated, detail‑oriented, and experienced IT Support Technician to join our client's office. This role will serve as a dedicated phone support agent while also supporting the Deployment Depot as operational needs arise. This individual will play a critical role not only in day‑to‑day support but also in training new phone agents and taking on leadership responsibilities within the depot. This is an excellent opportunity for a self‑starter who enjoys both user support and hands‑on hardware work, with room to grow into an informal team lead for local operations.
Skills
Support, Troubleshooting, Help desk, Desktop
Top Skills Details
Support, Troubleshooting, Help desk, Desktop
Additional Skills & Qualifications
Phone Support (Primary Role)
+ Provide Tier 1/2 technical support via phone for end users across the organization.
+ Troubleshoot issues related to:
+ Windows 10
+ O365 and Office 2013 ap...
We are seeking a highly motivated, detail‑oriented, and experienced IT Support Technician to join our client's office. This role will serve as a dedicated phone support agent while also supporting the Deployment Depot as operational needs arise. This individual will play a critical role not only in day‑to‑day support but also in training new phone agents and taking on leadership responsibilities within the depot. This is an excellent opportunity for a self‑starter who enjoys both user support and hands‑on hardware work, with room to grow into an informal team lead for local operations.
Skills
Support, Troubleshooting, Help desk, Desktop
Top Skills Details
Support, Troubleshooting, Help desk, Desktop
Additional Skills & Qualifications
Phone Support (Primary Role)
+ Provide Tier 1/2 technical support via phone for end users across the organization.
+ Troubleshoot issues related to:
+ Windows 10
+ O365 and Office 2013 ap...
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