IT Support

Job Description

The role is responsible for ensuring product and service quality through effective communication, quality assurance processes, and collaboration with internal teams and clients.

Key Responsibilities

• Communicate effectively with clients and present products and services clearly.
• Manage and maintain strong client relationships.
• Prepare, implement, and monitor quality assurance (QA) policies and procedures.
• Conduct routine inspections and quality testing to ensure compliance with standards.
• Identify workflow and production issues and recommend corrective actions.
• Ensure adherence to safety regulations and company standards.
• Document QA activities and prepare audit and compliance reports.
• Discuss quality issues and improvement plans with supervisors and management.
• Develop training materials, operating manuals, and conduct user training.
• Recommend continuous process...