IT Support Manager

I. Information Technology (IT) Services

1. Network Setup and Maintenance

• Installation and configuration of routers, switches, and firewalls.
• Ongoing support and troubleshooting of network issues.

2. Server and Infrastructure Management

• Deployment and maintenance of physical and virtual servers.
• Cloud infrastructure setup and monitoring.

3. Technical Support Services

• Helpdesk and remote support.
• On-site troubleshooting and user support.
• Preventive and corrective maintenance of hardware.
• Replacement and warranty services coordination.

4. IT Consultancy and Project Management

• IT strategy planning and technology assessments.
• Project management for system upgrades or deployments.

5. Procurement and Supply

• Sourcing and supply of IT hardw...