Job Description
About the role
NEXTWAVE SOLUTIONS SDN BHD is seeking a talented IT Support professional to join our team in Kuala Lumpur. As an IT Support specialist, you will be responsible for providing technical assistance and resolving IT-related issues for our clients in a full-time capacity.
What you'll be doing
- Providing first-line technical support and troubleshooting for hardware, software, and network-related problems
- Assisting users with the installation, configuration, and maintenance of computer systems and applications
- Logging, tracking, and resolving IT support tickets in a timely and efficient manner
- Documenting and maintaining records of IT support activities and resolutions
- Collaborating with the IT team to identify and implement improvements to IT infrastructure and support processes
- Ensuring the efficient and effective operation of IT systems and services
What we're looking for
- Rel...
Ready to Apply?
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