IT Support Lead - II*

IT Engineering Specialist – Contractor - RDMC

Responsibilities of the IT Engineering Specialist include, but are not limited to:

• Responsible for the delivery of global, site-specific, and compliant IT solutions within the TechOps IT portfolio and provide operational support.
• Ensure delivery of IT solutions to QC labs, R&D labs, and manufacturing.
• Perform installation, configuration, support, and administration of computer systems and lab instruments in a regulated GMP environment.
• Provide maintenance and support requests to address IT operational issues on assigned technologies, following established processes and procedures.
• Collaborate with business groups, vendors, and cross-functional teams to deliver innovative, scalable, and compliant IT solutions.
• Document user and functional requirements.
• Support IT architecture by working closely with enterprise architects and following established guidelines. Present solut...