IT Support L2 Engineer

Job Title: L2 IT Support Engineer

Experience: 2 Years

Location: Pune, India

Employment Type: Full-Time

Notice Period: Immediate Joiner

Job Summary:

We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in troubleshooting, installation, configuration, and maintenance of IT infrastructure. This role requires strong problem-solving skills, excellent communication, and the ability to resolve complex technical issues efficiently within defined SLAs.

Key Responsibilities:

• Provide Level 2 technical support for desktops, laptops, printers, and network devices.
• Diagnose and resolve software, hardware, and peripheral issues raised by user...