Job Description
Keywords Australia are currently recruiting for a Fixed Term (6 Months), skilled IT support person to support all Melbourne studios, based in Box Hill. You will be responsible for maintaining all aspects of the network as well as desktop and day-to-day support within the studio.
The role of IT support is a technical role where you'll work with the Australian IT team to help deliver studio requirements and technical support to game developers. The role is responsible for assisting in the day-to-day support of the studio network and desktop environment. You will work under the guidance of the Australian IT team to help deliver studio requirements and provide first-level technical support to game developers.
Key Responsibilities
Act as the first point of contact for the internal help desk, logging and resolving basic IT support tickets while escalating complex issues to senior team members.
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