Job Description

This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords.

Responsibilities:

  • Assist in troubleshooting basic hardware, software, and network issues.
  • Support the IT team in setting up computers, accounts, and applications for users.
  • Help maintain IT equipment inventory and documentation.
  • Participate in monitoring system performance and reporting issues.
  • Provide basic technical support to employees as needed.
  • Learn and apply IT best practices in daily tasks.
  • Assist in performing routine maintenance such as updates, patches, and backups.
  • Support IT projects such as system upgrades, migrations, or process improvements.
  • Document solutions for common technical problems for knowledge sharing.
  • Observe and ...

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