Job Description
This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords.
Responsibilities:
Assist in troubleshooting basic hardware, software, and network issues
Support the IT team in setting up computers, accounts, and applications for users
Help maintain IT equipment inventory and documentation
Participate in monitoring system performance and reporting issues
Provide basic technical support to employees as needed
Learn and apply IT best practices in daily tasks
Assist in performing routine maintenance such as updates, patches, and backups
Support IT projects such as system upgrades, migrations, or process improvements
Document solutions for common technical problems for knowledge sharing
Observe and shadow IT staff to gain exposure to real-world IT operations
Participate in ...
Responsibilities:
Assist in troubleshooting basic hardware, software, and network issues
Support the IT team in setting up computers, accounts, and applications for users
Help maintain IT equipment inventory and documentation
Participate in monitoring system performance and reporting issues
Provide basic technical support to employees as needed
Learn and apply IT best practices in daily tasks
Assist in performing routine maintenance such as updates, patches, and backups
Support IT projects such as system upgrades, migrations, or process improvements
Document solutions for common technical problems for knowledge sharing
Observe and shadow IT staff to gain exposure to real-world IT operations
Participate in ...
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