Job Description

Position Summary:



Pay ranges from $22/hr to $24/hr based on experience and education.



Responsible for providing technical assistance and support related to computer systems, hardware, or software.



This position requires the foundation to function in a fully remote environment, and the flexibility to attend periodic in-person meetings, or complete in-office projects as needed. While mainly remote, the candidate must live in Springbrook’s 14-county service region.



Springbrook’s IT team works on a hybrid schedule, combining in-office and remote work. Candidates must have an adequate home-office setup and be able to report regularly to the office. The candidate must reside within Springbrook’s 14-county service region.



Principle Duties and Responsibilities:




+ Serve as the first point of contact for customers seeking technical assistance via phone, email or ticketing system and e...

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