IT Support & Field Engineer

We are looking for a hands-on and reliable IT Support & Field Engineer to support our in-house software systems and IT infrastructure.

This role involves:

• onsite deployment and support
• troubleshooting hardware/software issues
• assisting users with our in-house applications
• basic networking and cloud support
• field visits when required

You should be comfortable working independently, solving technical problems, and supporting day-to-day IT operations.

Key Responsibilities

Software & User Support

• Provide technical support for company in-house software
• Troubleshoot software, system, and user issues
• Assist users with setup, onboarding, and usage guidance
• Escalate complex software bugs to the development team
• Perform software installation, updates, and configuration

IT Infrastructure Support

• Su...