Job Description
This is a full-time on-site role for an IT Support Executive located in BGC Taguig. The IT Support Executive will be responsible for troubleshooting technical issues, providing technical and livestream support, managing network administration, overseeing information technology systems, and ensuring smooth IT operations.
Qualifications
- 3-5 years of hands-on experience in IT operations or IT Deskside Support team supporting multiple sites.
- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
- Experience with Data Cabling / Computer Facilities maintenance.
- Experience administering and/or troubleshooting local area networks and Wifi.
- Experience using a ticketing system ServiceNow for customer service.
- Experience in IT Asset Management.
- With experience in handling audio and video livestreaming (OBS, Facebook Live, Zoom)
- ...
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