IT Support Engineer

Description
Responsibilities include:
• Hands‑on Mac desktop support with limited Windows exposure
• Printer and peripheral troubleshooting
• Supporting walk‑up, Slack, Teams, and email‑based IT requests
• Assisting with onboarding/offboarding and device provisioning
• Supporting internal pilot initiatives, including setup and configuration of AI‑enabled devices
• Communicating clearly and effectively with technical and non‑technical users across all levels of the organization
Current Environment & Tools:
• MacOS‑focused desktop environments
• Microsoft Outlook and Teams
• Google Drive (file sharing and limited user administration)
• Okta, Jira, Slack
• Intune / MDM tools
Nice to Have:
• Exposure to basic scripting or automation (Python or Bash)
• Startup or pilot‑driven IT environments
Skills
Mac, OKTA, JAMF
Top Skills Details
Mac,OKTA,JAMF
Additional Skills & Qualifications
Additional Skills & Qualifications
Onsite ...