IT Support Engineer

Job Summary:
We are looking for a skilled and proactive IT Support Engineer to manage and maintain our IT infrastructure, ensuring seamless operations across our medical billing, digital marketing, and software development systems. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the security and efficiency of our IT systems.

Key Responsibilities:

• Provide technical support for hardware, software, and network issues across medical billing, marketing, and development teams
• Install, configure, and maintain servers, workstations, and network equipment
• Manage user accounts, permissions, and access controls
• Ensure HIPAA compliance and data security for all healthcare systems
• Monitor systems, perform backups, and maintain disaster recovery procedures
• Troubleshoot hardware failures, software conflicts, and connectivity issues
• Document IT processes and main...