Job Description

As part of the Help Desk Team, the IT Support Engineer will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.

Job duties:

  • Users Support in Headquarters and our remote locations by resolving requests from our ticketing system
  • Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators
  • Troubleshooting hardware and software issues of corporate PCs and laptops.

    • Requirements:

  • BSc degree in Information Technology or related field
  • Minimum 2 years of experience in a similar role
  • Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP)
  • Knowledge of Computer hardware and software
  • Experience in Antivirus and Antispam Software
  • Understanding basic principles of networking and IP telephony
  • Very g...

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