Job Description

Job Description

About the job

Job Title: Senior IT Support Engineer (Escalations / 2nd–3rd Line)


Location:Nottingham IT MSP


Salary: £35,000


Why Join Us?

  • Collaborative Environment: Be part of a close-knit technical team where knowledge sharing and mutual support are part of everyday work.

  • Challenging Work: Handle complex technical issues that require real problem-solving, not just quick fixes.

  • Room to Grow: Access ongoing learning opportunities and exposure to modern technologies.

  • Autonomy & Responsibility: Take full ownership of issues and see them through to resolution.

  • Customer Impact: Play a key role in delivering a calm, clear, and high-quality support experience to clients.

    • Key Role Responsibilities

  • Take ownership of advanced technical issues that require escalation be...

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