IT Support Engineer

Salary: £30,000 - 35,000 per year

Requirements

• Previous experience in an IT Support Engineer, Service Desk Analyst, or similar support role
• Strong knowledge of Microsoft Windows Server environments
• Experience supporting Microsoft 365 technologies
• Proven experience delivering 1st and 2nd Line Support
• Basic networking knowledge, including TCP/IP, DNS, DHCP, switching, and wireless networking
• Excellent troubleshooting and problem-solving skills
• Strong communication and customer service abilities
• Ability to prioritise workload and manage multiple support requests
• Experience working within a structured IT support environment
• Full UK driving licence
• Willingness to travel to company sites when required
• Strong interpersonal skills and a professional approach to customer support

Responsibilities

• Provide 1st and 2nd Li...