Job Description

Bauer

For our
subsidiary BAUER Egypt S.A.E. in Egypt we are searching for a new IT team member as IT-Support Engineer (m/f/x).

Your tasks:

  • Provide L2 and L3 front-end support for various software applications and systems
  • Deliver exceptional software support, resolving technical problems efficiently and effectively
  • Address and resolve issues on client devices, ensuring minimal downtime and disruption
  • Maintain detailed and accurate documentation of support activities and solutions provided
  • Conduct remote problem-solving sessions to assist clients with technical issues

    • Your profile:

  • Bachelor's and/or Master’s degree in Computer Science, Information Technology or equivalent education
  • Relevant working experience in providing L2 and L3 front-end support incl.
  • Strong background in software support and troubleshooting incl. a service-oriented personality
  • E...

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