Job Description
IT Support Engineer - Deskside & Remote Support
Lytham ON SITE
£30,000 - £32,000 per year
Full Time | On Site
We are looking for an experienced IT Support Engineer to join our team supporting customers across hardware and software environments. This role involves delivering both remote and deskside support while ensuring service delivery is achieved within agreed Service Level Agreements (SLAs).
This is a customer-facing position suited to someone who enjoys troubleshooting, solving technical issues, and providing excellent service in a varied and fast-paced environment.
Key Responsibilities:
Provide hardware and software support remotely and onsite
Replace desktops, laptops and monitors with minimal disruption to users
Carry out break/fix activities across desktop equipment
Perform IMAC (Install, Move, Add, Change) activities
Diagnose and resolve technical issues using available tools and technical knowledge
Complete allocated s...
Lytham ON SITE
£30,000 - £32,000 per year
Full Time | On Site
We are looking for an experienced IT Support Engineer to join our team supporting customers across hardware and software environments. This role involves delivering both remote and deskside support while ensuring service delivery is achieved within agreed Service Level Agreements (SLAs).
This is a customer-facing position suited to someone who enjoys troubleshooting, solving technical issues, and providing excellent service in a varied and fast-paced environment.
Key Responsibilities:
Provide hardware and software support remotely and onsite
Replace desktops, laptops and monitors with minimal disruption to users
Carry out break/fix activities across desktop equipment
Perform IMAC (Install, Move, Add, Change) activities
Diagnose and resolve technical issues using available tools and technical knowledge
Complete allocated s...
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