IT Support Engineer

Robert Half Technology are assisting a market leading real estate organisation to recruit a IT Support Engineer on a 3 month contract basis

Role

• The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.
• To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.
• To develop support documentation where required to improve the user experience.
• To develop their skillset in-house with a clear progression expectation to higher levels of expertise.
• Provide on occasion out of hours support as required.
• To assist the Group Technology and wider Information
• Any other ad-hoc work requests as determined by the Group IT Manager.

Profile

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