Job Description

Based in Clapham, SW London, my client is looking for a pragmatic and enthusiastic IT Support Technician to support our IT Manager.

Preferably with School/Education experience, this is a key role reporting to the IT Manager. The post-holder will be responsible, with the IT Manager, for the function and success of our IT infrastructure along with the user experience.


Job duties

  • To provide level 1 & Level 2 technical support to all of the school’s users across both school sites in Clapham

  • Meeting and greeting walk-in visitors to the IT office and providing support as needed, along with attending classrooms and offices to resolve issues.

  • Responding to tickets and tasks assigned by the IT Manager within the agreed SLAs.

  • To operate, install, update and work with equipment such as smartboards, external storage devices, computer diagnostic tools, printers etc.

  • To work in compliance with the School and GDR...

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