IT Support Engineer

The Role

In line with the continuing growth of our business in the UK and internationally, we now wish to appoint an IT Support Engineer to join our diverse team in our London office to take responsibility for resolving user issues sent to the Service Desk and provide hands-on support for IT issues arising in the region and international offices. The role includes providing first line support for all Cundall users, provision of remote support and administration and support of desktops, laptops and Microsoft Teams. This role may require frequent travel to our other Cundall offices.

You will also act as a main point of contact for our external consultants and internal management and liaise as appropriate.

To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and...