Job Description
About the job IT Support Engineer - Level 3
As an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly resolves tickets and implements solutions suited to technical skills and abilities
Technical Qualifications (Minimum 6 years of experience):
Microsoft 365 Business Premium applications (Teams, ATP, etc.)
Power Shell scripting
Windows Server/Virtualization setup, troubleshooting, and administration
Active Directory administration and planning
Group Policy administration and troubleshooting
Cloud services migrations, configuration, and administration (mail, file sharing, backup, etc.)
Cisco network configuration and support
LAN/WAN and wireless architecture troubleshooting
Remote access and VPN troubleshooting and configuration
Windows and Mac OS support and management
Outlook, Exchange email, and related support
MS Office (PC...
As an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly resolves tickets and implements solutions suited to technical skills and abilities
Technical Qualifications (Minimum 6 years of experience):
Microsoft 365 Business Premium applications (Teams, ATP, etc.)
Power Shell scripting
Windows Server/Virtualization setup, troubleshooting, and administration
Active Directory administration and planning
Group Policy administration and troubleshooting
Cloud services migrations, configuration, and administration (mail, file sharing, backup, etc.)
Cisco network configuration and support
LAN/WAN and wireless architecture troubleshooting
Remote access and VPN troubleshooting and configuration
Windows and Mac OS support and management
Outlook, Exchange email, and related support
MS Office (PC...
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