IT Support Engineer

Konica Minolta Business Solutions (M) Sdn Bhd is seeking an experienced IT Support Engineer to join our team on a contract basis in Kuala Lumpur. In this role, you will be responsible for providing efficient and effective technical support to our clients, ensuring their IT systems are functioning smoothly and addressing any issues that arise in a timely manner.

What you'll be doing

• Providing first‑line technical support for hardware, software, and network‑related issues
• Troubleshooting and resolving a wide range of IT problems, including hardware failures, software glitches, and connectivity issues
• Performing routine maintenance and updates on client systems to ensure optimal performance
• Documenting all support activities and maintaining detailed records of incidents and resolutions
• Collaborating with the IT team to identify and implement process improvements
• Providing training and guidance to users on the ...