Job Description

technologies-expected :


  • Active Directory
  • VMware

responsibilities :


  • Provide professional desktop support for macOS, Windows, and Linux systems, as well as mobile devices.
  • Manage system and software deployments using enterprise tools (e.g. Microsoft SCCM, JAMF Pro).
  • Configure and maintain user environments, including accounts, network access, printing, and email services.
  • Diagnose and resolve hardware and software issues across supported platforms.
  • Deliver a responsive, user-focused helpdesk service with a strong emphasis on customer satisfaction.
  • Track, document, and manage support requests in line with IT service management best practices.
  • Contribute to the continuous improvement of IT services, infrastructure and user experience.

requirements-expected :


  • At least 2 years of professional experience in an IT support environment...

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