Job Description

IT Support Engineer

Location: Basingstoke


Salary: £26,000 + 4% pension


I’m working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.


The role will involve:

  • Providing user support via the service desk, both remotely and in person

  • Issuing, repairing, and tracking IT equipment for starters and leavers

  • Maintaining and updating Active Directory and M365

  • Monitoring backups and escalating issues when needed

  • Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)

  • Liaising with third-party suppliers for equipment repairs and support

    • What they’re looking for:

  • Experience in IT support with strong troubleshooting ...

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