Job Description

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits:
  • Salary up to £35,000
  • 30 day holiday allowance
  • Private Health Insurance
    • The Role:
  • Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365.
  • Microsoft Entra / Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc).
  • Travel to client offices around Scotland as needed to resolve urgent issues, perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel).
  • Use our ConnectWise PSA system to log issues, track progress, and do...

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