IT Support Engineer

Are you a talented IT Support Engineer specialising in End User Computing?

You will play a pivotal part in providing support for Microsoft SCCM & Intune across Windows and iOS devices for a leading international professional services firm.

The role.

As an IT Support Engineer your role will be critical in helping to support and maintain all EUC across all our clients global IT estate.

This will include:

• Serving as the initial point of contact for support and troubleshooting via the ServiceNow ticketing system.
• Handling third-line support for all hardware and applications.
• Monitoring and reporting using Microsoft SCCM & Intune, with a focus on application deployment and security updates.
• Managing SCCM tasks, including task sequences, OS images, driver packages, and boot images.
• Deploying Windows PowerShell for maintenance tasks and application distribution.
• Administering Entra AD and A...