Job Description

Support Engineer - The Role

Join our IT team in Brighton as a hands‑on Support Engineer working across Windows, Entra ID, Intune and Google Workspace. You'll diagnose and resolve hardware, software and network issues, manage device lifecycle and user accounts, and support our ops teams with bespoke internal tooling. This is an on‑site role (up to 5 days a week) with an on‑call rota.

Responsibilities

  • Resolve IT support requests via Jira, Slack and in person, owning tickets through to closure within SLA.
  • Build, configure and deploy devices using Intune and Autopilot; manage the asset register.
  • Administer user accounts and access across Entra ID, Google Workspace and M365.
  • Troubleshoot networking and connectivity issues alongside the wider IT team.
  • Onboard new joiners with fully configured kit and accounts on day one.
  • Support internal applications used by our customer operations teams.
  • Main...

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