Job Description

The role

supports the IT Manager with all IT projects, efficient day-to-day running of the business, customer support and business growth. This is more than just a job – it’s a chance to grow your career in a dynamic, collaborative, and people-first workplace.
 
Key Responsibilities
  • Provide Level 1–2 technical support for desktops, laptops, printers, mobile devices, and other end-user equipment.
  • Troubleshoot and resolve escalated incidents relating to Windows, macOS, Office 365, and business applications.
  • Provide network support on LAN’s and Routers
  • Support Microsoft 365 services including Azure AD, Exchange Online, SharePoint Online, and OneDrive.
  • Perform routine administration of Windows and Linux servers, including patching, monitoring, backups, and maintenance tasks. 
  • Support device and application management through Microsoft Intune
  • Adhere to security best practices including MFA, pa...

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