Job Description

IT Support Engineer 1st & 2nd Line - Contract - Outside IR35


On-site role - Auchterarder

We're supporting an organisation in Auchterarder as they look to bring in an experienced IT Support Engineer to support a busy, customer-facing environment during a key period of work.


This is a hands-on, fully on-site contract role, ideal for a 1st- and 2nd-line support engineer who enjoys working closely with users, delivering excellent service, and supporting Windows 11 upgrade activity alongside day-to-day IT support.

Role responsibilities:

  • Acting as the first point of contact for IT-related issues, providing a friendly, professional, and high-quality support experience

  • Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required

  • Providing hands-on troubleshooting across hardware, software, network, and system issues

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    Job Details

    Location
    Auchterarder, Scotland, United Kingdom
    Job Type
    Contract
    Category
    Computer Occupations
    Posted Date
    January 28, 2026
    Deadline
    March 09, 2026