IT Support Engineer

At Hypersolid, we create technology that empowers people, including our teams. Behind every great user experience is a working internal infrastructure. As an IT Support Engineer, you make that happen. 

What you’ll be doing 

As a member of the IT support team, you support with day-to-day questions and tasks. This is a hands-on, all-around support role with a lot of variety. Your tasks include: 

• Handling incoming support tickets and resolving 1st/2nd line issues. 

• Manage workplace devices and keep the IT environment efficient. 

• Providing end-user support across hardware, software, and networking. 

• Managing and maintaining hardware inventory. 

• Executing user onboarding and offboarding, including account management. 

• Acting as the go-to person for IT questions and support across the company. 

• Communicating with purchasing is a secondary responsibil...