Job Description

The job

Are you an enthusiastic and driven IT professional? Do you have a passion for solving technical issues and supporting users? We are currently seeking an experienced IT Support Engineer (IT Administrator) to join our team in Amsterdam. 

Our IT systems are managed by the Technical Field Services team of DKV Mobility Group headquarters in Ratingen, Germany. You will bring the boots on the ground, providing primary support to GreenFlux’ users. You will support IT systems for our about 120 employees. 

As an IT Support Engineer, your main responsibilities will include: 

  • Providing assistance to users via ticketing system Matrix42, Microsoft Teams, email, or in person, addressing their questions and resolving technical issues. 

  • Analyzing and diagnosing hardware and software problems, offering effective solutions. 

  • Installing, configuring, and maintaining computers, printers, network equipment, video conferencing devices and ...

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