It support desk agent - first-line incident resolver

Macsteel in Benoni is seeking a call centre agent to manage the flow of IT support functions. Responsibilities include escalating calls and ensuring resolution. The ideal candidate should have a National Senior Certificate along with 1-2 years of experience in a call centre environment. Strong computer literacy is essential, and familiarity with SAP is advantageous. If you are looking to grow your career in a dynamic environment, this opportunity is for you.