Job Description
We're Hiring: IT Support / Help Desk Specialist | Mid-Level
Location: Barranquilla, Colombia (On-site)
Schedule: Full-Time, Monday–Friday
Experience Level: Mid-Level
As an IT Support / Help Desk Specialist, you'll be the first point of contact for all IT-related requests, ensuring smooth day-to-day technology operations across the organization. This role is critical to employee productivity, combining hands-on technical support, user assistance, and IT asset management.
We're looking for a proactive, customer-focused professional who enjoys solving problems, supporting users, and maintaining reliable IT systems in a fast-paced environment.
What You'll Be Doing:
Set up, configure, and deploy workstations, laptops, desktops, monitors, and peripherals
Ensure devices are properly configured with required software, security updates, and network settings
Support employee onboarding and offboarding (account creation, access management, equipment recovery)
Serve a...
Location: Barranquilla, Colombia (On-site)
Schedule: Full-Time, Monday–Friday
Experience Level: Mid-Level
As an IT Support / Help Desk Specialist, you'll be the first point of contact for all IT-related requests, ensuring smooth day-to-day technology operations across the organization. This role is critical to employee productivity, combining hands-on technical support, user assistance, and IT asset management.
We're looking for a proactive, customer-focused professional who enjoys solving problems, supporting users, and maintaining reliable IT systems in a fast-paced environment.
What You'll Be Doing:
Set up, configure, and deploy workstations, laptops, desktops, monitors, and peripherals
Ensure devices are properly configured with required software, security updates, and network settings
Support employee onboarding and offboarding (account creation, access management, equipment recovery)
Serve a...
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